Returns & Exchanges
At ReHair System, we stand by the quality of our hair restoration products and offer a 30-day satisfaction guarantee to ensure you feel confident in your journey to healthier hair. If you are not completely satisfied with your purchase, we provide a streamlined return process for all eligible items.
Initiate Your Request
Contact our dedicated support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused or gently used products in their original packaging, ensuring the RMA number is clearly written on the outside of the box to prevent processing delays.
Ship to ReHair
Send your return package using a trackable shipping service to our headquarters; we recommend keeping your tracking receipt until the refund is confirmed.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing